Social Media

When should the media ignore social channels?

by Jen Zingsheim on August 8, 2012

Fried Chicken – Chick-Fil-A’s PR Crisis

by Jen Zingsheim on July 25, 2012

Social Media and Moneyball

by Jen Zingsheim on April 16, 2012

Twitter Trouble

by Mackenzie Bradley on February 16, 2012

Talbots gets social media

by Jen Zingsheim on February 8, 2012

How to handle a bad Yelp! review

by Jen Zingsheim on January 16, 2012

Papa John’s receipt fracas and social media response

by Jen Zingsheim on January 9, 2012

6 Ways to completely undermine your social media program

by Jen Zingsheim on January 4, 2012