Crisis Communications

PR and the Choppy Waters of Celebrity Endorsement

by Jen Zingsheim on January 25, 2012

How to handle a bad Yelp! review

by Jen Zingsheim on January 16, 2012

Experience bias, and how it can lead to comms myopia

by Jen Zingsheim on January 10, 2012

Papa John’s receipt fracas and social media response

by Jen Zingsheim on January 9, 2012

Not One Bad Day

by Jen Zingsheim on October 24, 2011

How Volunteer Communicators Help the Red Cross

by Chip Griffin on July 5, 2011

Crisis? What crisis?

by Media Bullseye Staff on February 27, 2009